Maier Sports keeps all its promises in relation to its materials and service. Reflecting this commitment, we voluntarily provide a 5-year guarantee on materials and processing. We care about your Maier Sports garments.
Have you found a defect in a Maier Sports product? To help us process your concern as quickly as possible, please refer to the following guidelines:
Material or manufacturing defect
If the case of a material or manufacturing defect, the retailer will send your product to Maier Sports.
In this case, Maier Sports will cover the costs of the repair in full, provided that your product is within the 5-year guarantee period, starting from the date of purchase. Please take your receipt with you to the retailer to allow this period to be verified.
Normal wear and tear or improper use
If a defect or damage to your product was caused through your own fault, for example as the result of a fall, you can also ask the retailer you purchased the product from to send the item to Maier Sports. Maier Sports will then assess the situation and make every effort to repair your Maier Sports garment.
In this case, please note that Maier Sports will not cover the costs of the repair since this is not a material defect. We will send you an estimate of the repair costs.